Format:  100% Online (self-paced)
Complete at any time to suit your schedule.
Immediate access to course materials on booking.

Duration: 7 hours

CQI and IRCA Course Ref:  FD 116

This Online (Self-Paced) ISO 9001:2015 Foundation Course is designed for those looking to gain a basic understanding of the core requirements of ISO 9001:2015 and management systems methodology, and the role a QMS can play within an organisation to help meet customer requirements.

The training provides a starting point for those interested in progressing their career with SEQM’s CQI and IRCA Certified ISO 9001:2015 QMS Internal Auditor and Lead Auditor Courses.

• Those wishing to start a career in auditing
• Anyone wishing to gain the fundamentals about quality management systems (QMS)
• Those wishing to build on existing quality management experience.
• Quality Managers, Engineers, Coordinators and Consultants with QMS responsibilities
• Anyone involved in the auditing, maintaining or supervision of an ISO 9001:2015 QMS

Key topics include:

• To understand the purpose of a quality management system (QMS), Quality Management Systems Standards, and the business benefits of improving the performance of the QMS.
• To recognise the structure and content of ISO 9001, and its relationship with ISO 9000.
• To learn the specific quality management related requirements of the ISO 9001 standard.

Attendees will receive a detailed understanding of:

• The purpose of a quality management system and the organisational benefits of improving the quality management system’s performance.
• The processes and procedures involved in establishing, implementing, operating, monitoring, measuring, analysing, evaluating, reviewing, maintaining, and improving a quality management system, and to understand the significance of these for QMS auditors.
• The terms and definitions defined and used in ISO 9000.
• The structure and content of ISO 9001, and its relationship with ISO 9000.
• The structure and content of ISO 9001, with reference to the PDCA cycle and the model of a process-based quality management system,
• The relationship between ISO 9001 requirements and ISO 9000, referring to the seven quality principles.
• The specific quality management related requirements of ISO 9001.
• The relationship between external and internal issues, the relevant requirements of relevant interested parties, the actions required to address risks and opportunities, and the quality management system processes needed to implement them.
• The purpose of the scope of a quality management system and what should be considered when determining it.

plus:

• The purpose of a quality policy, the relationship between the QMS scope, and the quality policy and the requirements for its content, implementation, and review.
• How top management demonstrates leadership and commitment by taking accountability for the effectiveness of the quality management system.
• The requirements for quality objectives and the relationship between them, the quality policy and management review.
• Examples of the resources needed to achieve customer satisfaction and conformity to product and service requirements and explain the requirements for support.
• How the organisation plans, implements and controls the processes needed to meet QMS requirements, and how any externally provided processes, products and services are controlled.
• What are the typical processes and associated process controls required to achieve customer satisfaction and conformance of product and service with requirements.
• The requirements for the monitoring, measurement, analysis and evaluation of the quality management system performance against planned objectives and for the internal audit.
• The processes involved in achieving continual improvement of performance through improving the suitability, adequacy, and effectiveness of the quality management system and the related processes.

In order to successfully complete this online course, each Learner will need to:

• Complete all online course modules
• Pass the final assessment by achieving 70% or higher

On successful completion you will receive a SEQM Training Certificate of Completion.

Application has been made to the CQI and IRCA for the certification of this course.